Make sure you have access to one.SJSU.edu.
Make sure your browser (Chrome, Explorer, Firefox, or Safari) supports access to the MySJSU portal.
For your convenience, computer access locations are available at these campus locations:
- Clark Hall
- King Library
- Associated Students Computer Lab, Student Union
- Peer Connections in the Student Services Center
- Campus wireless hotspots
SJSU ID
- Use your SJSUOne login information to sign into MySJSU. Your SJSU ID, also known as your Tower Card, contains your student ID number on the front.
- Your ID number cannot be changed.
- New students receive this information from the Admissions Office shortly after submitting a completed application for admission.
Primary Name (Legal Name)*
- Will be used on all official university documentation such as the diploma, official/unofficial transcript, the SJSU ID (Tower) Card, and any documentation involving financial aid or student accounts.
- Must be used when conducting official university business.
- Will be used for students’ SJSU email address in this format: FirstName.LastName@sjsu.edu.
- Students may use a name other than their Primary (legal) Name on their diploma. Please visit the Diploma Name information page.
*To update or correct your Primary Name, submit the Personal Information Change Request form online. Supporting documentatino is required.
Preferred Name
San José State University recognizes that members of our community may choose names other than their legal names to identify themselves. SJSU allows preferred names as long as the name is not used to misrepresent or evade legal obligations. Inappropriate use of the preferred name policy may result in a violation of the Student Conduct Code and be referred to the Office of Student Conduct and Ethical Development. The university reserves the right to remove a preferred name if it is being used improperly. Students should check to ensure that their preferred name is current each semester.
- Current students can set up a “preferred name” by changing first and/or middle names on MySJSU
- The preferred name will only be seen on Class Rosters, Grade Rosters, CANVAS, and the Advisor Center in MySJSU. The student’s Primary name (Legal name) will appear on all official documents such as transcripts and diplomas.
- The student’s SJSU.edu email address will be the student’s Primary name (Legal name) in this format: FirstName.LastName@sjsu.edu.
- CANVAS does have an internal process that allows you to display your preferred name.
Appointments and Class Schedule
Do your research and plan your schedule
Check your enrollment appointment on your MySJSU account by logging on to one.SJSU.edu. The MySJSU tile will appear as “Most Popular”. You can also use the one.SJSU.edu search bar to search for MySJSU. For more tutorials and guides on how to get started with one.SJSU.edu and to customize the portal, visit the IT Support site.
You will not be able to register before your appointment time, but you can enter the system, run MyProgress and MyPlanner, and research course offerings, degree requirements, course prerequisites, etc. You will not be able to register until you clear registration holds (see Registration Holds).
It is your responsibility to monitor your account to see when the appointment time is posted. Note that enrollment appointments are not mailed or emailed to students.
Use the registration tools: MyPlanner and MyScheduler
Build a sample schedule and have alternate schedules or classes prepared in the event courses are either closed or canceled.
- Use MyScheduler to find the schedule options that work for you. You can import your semester plan from MyPlanner to MyScheduler, and you can block out times you have work or other commitments.
- MySJSU class schedule search function: Real-time updates of available courses (open and closed sections, seats remaining).
- Check out the Roadmap for your major requirements and run MyPlanner.
Course Offerings and Canceled Classes
The courses listed in the online SJSU Schedule of Classes reflect the scheduled offerings by the departments available at the publication deadline. The online schedule of classes posted at MySJSU provides real-time status of classes. Departments have the option, based on enrollment, to cancel and/or add sections or courses.
Priority Registration Groups
The total number of earned units and inprogress is used to determine class level for registration purposes. All priority groups are established per University Policy F17-4.
Adding a Class
Choose the class you wish to add.
- Two ways to select a class:
- If you know the Class Number for the class you wish to add, you can simply type the 5-digit Class Number and click the Enter button.
- Click the green “Search Button.” Make sure the Course Career is set to Graduate or Undergraduate, depending on the class you are searching for. If you find a class you wish to add, click the “Select Class” button to place it in your shopping cart.
- Once you have chosen a class, a new page called “Class Enrollment Options” will appear. Verify that the course is the one you selected.
- If required, enter permission number (see Department or Instructor Consent below)
- Select any related component classes if applicable (see below), and click okay.
- The Add Classes page will appear, and you will see your classes in your shopping cart.
Warning: You have not yet added your classes. You must click on “Finish Enrolling” to add the class.
Component Classes
If the course has related components attached to it (e.g., lab, seminar), the system will prompt you to select the one you wish to add.
Department or Instructor Consent
- Please note that classes designated “Department Consent Required” require a Permission Number (add code). This should be requested from the instructor or from the office of the department offering the course.
- If you received a Class Permission Number, enter it in the Permission Number box after selecting your class.
- Please note that most classes will continue to add students from the waitlist when seats become available through the seventh business day after the first day of instruction for fall and spring semesters, per University Policy F20-1.
- Permission Numbers (add codes) will be required for all classes starting on the eighth business day after the first day of instruction, per University Policy F20-1.
Switching or Swapping Class Sections?
You must drop the section (lecture and labs/seminar, as well, if they have related components or corequisites) before adding the new class section(s).
The Swap class enrollment function allows you to replace an enrolled class with another open or waitlisted class. To learn more, go to FAQs for Swapping Classes.
Add Additional Classes
If you want to add another class to your add classes list, simply repeat the previous steps.
Warning: Finish Enrolling
Make sure you complete the process! Once you have added all your classes to your shopping cart, click the green button that says “Proceed to Step 2 of 3.” On the next page, you will be given the chance to review your enrollment and make sure that it is accurate. Once you have verified your classes, click the green “Finish Enrolling” button to submit your registration.
Verify Add
Check to make sure you did not receive any errors for the classes you added. If you did, you can see a message explaining why you could not add the class, for example, prerequisites not met, or the class is full. Finally, check your class schedule to make sure all the classes you added appear.
“Instructor Consent” or “Department Consent”
Should you receive a registration error indicating that “Instructor Consent” is required, you must go to the instructor to obtain the Permission number. To add the course, use the Permission Number with the 5-digit Class Number for that specific course section, as listed in the course schedule.
“Department Consent” requires students to go to the department that offers the course to obtain the Permission Number. To add the course, use the Permission Number with the 5-digit Class Number for that specific course section, as listed in the course schedule.
Permission numbers become ‘used’ only after an enrollment request is successful. To ensure a successful enrollment request if you are adding using a permission number, remember the following before clicking the submit button:
- Check that you have no holds.
- Check that you have met all prerequisites.
- If you know the 5-digit class number, enter the number. If not, use the search function and enter Course, Subject e.g., SOCI and course number e.g., 101. See the guide with screenshots on how to enroll
- Enter the permission number in the permission number box
- Enter any and all Component Courses (e.g., corequisite labs or seminars) and determine what required course is approved even before trying to “Enroll in the Class.”
University Policy F20-1
Adding Classes after the Last Day to Add
- After the Census date, students can petition for a late add using the Post-Census Late Enrollment form, which is available on the Registrar’s website.
Waitlisting
SJSU has “waitlisting” for all classes. Waitlisting puts you in line to get a space when a class is full (closed class), should a space become available. See University Policy F20-1 for more details on the waitlist policy. For a detailed description of how waitlisting operates, please see the Enrollment Limit and Waitlist webpage.
Registration Billing
- You may be added to waitlisted classes at any time, which might incur additional charges. It is important to check your class schedule and amount due daily to understand your tuition and fees bill.
Dropping a Class
Dropping Without Penalty
Courses may be dropped without academic penalty through the day before the Census date (the Drop Deadline). See the Calendar section for exact dates and deadlines. Courses dropped during this initial period will not appear on the student’s transcript. Please view the pro-rata refund schedule for the appropriate semester.
Dropping Classes After the Drop Deadline
Students may petition to late or retroactively drop a course or withdraw from an entire semester of courses for serious and compelling reasons after the drop deadline. Check the official academic calendar to verify the date.
Conditions and circumstances are defined as “serious and compelling” only if they are beyond the student’s control. Those acceptable as justifications for a late drop must have occurred after the drop deadline. A personal statement with supporting documentation must be submitted with the late and retroactive drop and withdrawal petition.
Undergraduates may go to this link for information on dropping/withdrawing from class. Undergraduate petitions are done via DocuSign. Graduate students may go to this link for information on dropping/withdrawing from class. Graduate petitions are done via OnBase.
Continue attending class and complete all assignments until the petition is approved or denied.
Instructor Drops
Instructors are permitted to drop a student who fails to establish a committed presence in the class. “Establishing a committed presence” is defined in University Policy F15-3 as the following options for the student:
- In-person classes. Attending the first class meeting or informing the instructor of the intention to continue in the class before 48 hours after the first official class meeting.
- Online classes. Logging on to the LMS (Canvas) class shell on the first scheduled day of the class or informing the instructor of the intention to continue in the class before 48 hours after the official class start date.
Some instructors may drop students who do not meet the stated course prerequisites. However, they are not required to do so. It is the student’s responsibility to make sure classes are dropped.
See Instructor Drop Procedure.
Late Drop Petitions
Students may petition to drop a course late for serious and compelling reasons after the drop deadline. To verify the official dates, see Calendar for links to the official academic calendar. Petitions are available at Undergraduate Education for undergraduates and GAPE for graduate students.
Cancellation of Registration or Withdrawal from the Institution
Students who find it necessary to cancel their registration or to withdraw from all classes after enrolling for any academic term are required to follow the university’s official withdrawal procedures. Failure to follow formal university procedures may result in an obligation to pay fees, as well as the assignment of failing grades in all courses and the need to apply for readmission before being permitted to enroll in another academic term. Information on canceling registration and withdrawal procedures is available from the Exploratory Student Success Center in the Student Services Center.
Students who receive financial aid funds must consult with the Financial Aid Office prior to withdrawing from the university regarding any required return or repayment of grant or loan assistance received for that academic term or payment period. Students who have received financial aid and withdraw from the institution during the academic term or payment period may need to return or repay some or all of the funds received, which may result in a debt owed to the institution.
Please contact the Office of the Registrar at 408-924-5680 for more information.
Restrictions
Graduate students
Graduate students may not enroll in lower-division classes before the semester begins. Lower-division classes will need to be added starting on the first day of instruction for the term.
Matriculated SJSU students cannot concurrently enroll in Open University.
Matriculated students are those who have been admitted to SJSU as regular students for the current semester or were registered as matriculated students in at least one of the two previous semesters and did not graduate. This policy does not apply to disqualified students.
Students returning after an absence:
After an absence of two or more consecutive semesters (summer and winter terms are not counted) without a formal leave of absence petition, students must reapply for admission before access to registration is granted.
Enrollment Limits:
Prior to the start of each semester, a cap is placed on the maximum number of units that students can enroll in. After a specified date, the cap is raised. Students wishing to enroll in excess units must submit an Excess Units petition to their Department Chair. More information is available from the Office of the Registrar.
Repeating a Class
In accordance with University Policy, F08-2, any matriculated student who is repeating a course for the first time shall be allowed to register for the course no earlier than approximately three weeks prior to the start of the semester. Students who have received a grade of “W” will be treated as a first-time registrant for a course. Students who are repeating a class for two or more times or have repeated more than 28 units must submit a Petition for a Repeat Exception.
First Year Course Placement - English and Mathematics/Quantitative Reasoning Supported Instruction
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All entering SJSU first-time, first-year students assigned a Math enrollment category of M-II, M-III, or M-IV and must enroll in GE Area 2 (mathematics/quantitative reasoning) course during their first academic year. All entering SJSU first-time, first-year students are assigned a Writing enrollment category W-II, W-III, or W-IV must enroll in an 1A (written communication) course during their first academic year.
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Students required to participate in Supported Instruction in Math (M-III and M-IV) and/or Writing (W-III and W-IV) may be restricted from enrolling in certain classes for which they do not meet prerequisites. Visit the Supported Instruction website for more details.
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Students assigned to enrollment category M-IV must enroll in an appropriate Area 2 course in the fall of their first academic year. Students assigned to enrollment category W-IV must enroll in an appropriate 1A course in the fall of their first academic year. (Spring admits choosing Stretch English, which starts only in the Fall semester, may extend their 1A enrollment start date to their first fall semester.) Students in category M-IV and/or W-IV must remain continuously enrolled in Area 2 and/or 1A courses until these GE areas have been completed with a grade of C- or better.
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Students required to participate in Supported Instruction in Math (M-III and M-IV) and/or Writing (W-III and W-IV) who do not enroll in or who drop out of the appropriate class(es) during any registration period for fall or spring terms without the consent of an advisor in their college success center or Exploratory Student Success Center may be subject to having all courses dropped. If this occurs, students must re-register with no guarantee that classes in which they were previously enrolled will be available.
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Entering SJSU first-time, first-year students who have not completed 1A or Area 2 within a year of first registration will be placed on Administrative Academic Probation. Entering SJSU first-time, first-year students who have not completed 1A or Area 2 within two years of first registration may be administratively academically disqualified, pending the outcome of an appeals process. The petition to extend the deadline for GE Area 1A/Area 2 completion can be found on the Supported Instruction website.
CSU Immunization Requirements
The CSU Immunization Requirements policy applies to undergraduate and graduate students, students matriculated in self-support degree programs, and K-12 students participating in concurrent enrollment courses entering the California State University (CSU) in or after fall 2023.
Immunization and Screening, Recommendations and Requirements are adopted from the American College Health Association (ACHA) Immunization Recommendations for College Students and the California Department of Public Health (CDPH) Immunization & Screening Recommendations for College Students linked here.
See the CSU Immunization Requirements policy for more information regarding additional authorized discretionary requirements, academic program and fieldwork or clinical placement requirements, or immunization access.
NOTE: Any revisions of the CDPH recommendations for colleges and universities as of February 1, each year, will be reflected in CSU recommendations for the subsequent fall academic term.
Exemptions
A student may be exempted from the vaccine any requirements in this policy as described below:
Medical Exemption: due to a medical condition for which an Approved Vaccine presents a significant risk of a serious adverse reaction. Any medical Exemption must be verified by a certified or licensed healthcare professional.
Religious Exemption: due to either (i) a person’s sincerely held religious belief, observance, or practice, which includes any traditionally recognized religion, or (ii) beliefs, observances, or practices which an individual sincerely holds and that occupy a place of importance in that individual’s life, comparable to that of traditionally recognized religions.
Required Immunization
Hepatitis B (Hep B) - Ages 18 and younger as per California law (HSC sections 120390-120390-7), enrollees who are 18 years of age or younger are required to provide proof of full immunization against the hepatitis B virus prior to enrollment. If you need further details, please consult the Student Wellness Center.
Additional requirements for SJSU University Housing and International Students:
- Measles, Mumps, and Rubella
- Meningococcal conjugate (MenACWY) Vaccine
- Tuberculosis (TB) screening form (available in Student Wellness Center Patient Portal)
Immunization and Screening Recommendations
The CSU recommends that students are current for the immunizations listed below. Immunizations and screening recommendations, and immunization schedules are linked above. Campuses should link to this policy to provide students with detailed immunization and screening recommendations.
Recommended Vaccines:
- Updated mRNA COVID-19 vaccine
- Influenza Vaccine
- Measles, Mumps, and Rubella (MMR) Vaccine (required for some students)
- Meningococcal Conjugate (Serogroups A, C, Y, W-135) Vaccine (required for some students)
- Serogroup Meningococcal B Vaccine
- Tetanus, diphtheria, and pertussis (Tdap) Vaccine
- Varicella/Chickenpox Vaccine
- Human Papillomavirus (HPV) Vaccine
Other Vaccines Recommended for Adults
- Hepatitis A (Hep A) Vaccine
- Hepatitis B (Hep B) Vaccine - Ages 19 and older
- Human Papillomavirus (HPV) Vaccine
- Pneumococcal Vaccine
- Polio Vaccine
Recommend Screening
- Tuberculosis Screen/Risk Assessment (TB)
The above are not admission requirements but are required of students as conditions of enrollment in CSU.
Registration Holds
Students should periodically check for holds at MySJSU. Follow the instructions on how to clear them.
Holds on student accounts and records will prevent students from registering. Students should periodically check for holds at MySJSU. Financial holds of $50.00 or more will block you from registration, diplomas, and other miscellaneous services
College of Engineering Advising
All College of Engineering undergraduates must see an advisor every semester prior to registration. Graduate Engineering students (except Civil and Environmental Engineering, Computer Engineering, General Engineering, and Industrial Systems Engineering) must also see a major advisor prior to enrolling every semester.
College of Science Advising
All undergraduate College of Science majors and graduate students in Chemistry, Computer Science, and Physics must see a major advisor prior to registering every semester.
Undeclared Advising Hold
All Undeclared and Undeclared Pre-Nursing students are required to see an advisor in the Exploratory Student Success Center prior to registering every semester.
Financial Holds
Do you have a balance due on your student account? If so, you will not be able to register until the debt has been paid. Balances can fluctuate on your student account depending on activity. Pay your outstanding balance using the Pay Now option at MySJSU (which can be accessed through the one.SJSU.edu portal). Payments are applied to the oldest balance first. Keep your account current by paying all charges by the assigned due date.
Online Title IX Training Hold
All incoming students (undergraduate and graduate) are expected to complete an online Title IX training course addressing sexual assault prevention. A hold (HW1) will be placed if the course is not completed. Questions? Email titleixeducation@sjsu.edu
AlcoholEdu Hold
All incoming undergraduates are expected to complete AlcoholEdu, an online training course addressing alcohol abuse prevention. A hold (HW2) will be placed if the course is not completed. Questions? Email titleixeducation@sjsu.edu
Hepatitis B Immunization Series
- Are you a first-time SJSU student?
- Will you be 18 years or younger on the first day of instruction?
If the answer to both of these questions is yes, you may be required to submit proof of full immunization or immunity against Hepatitis B.
For further details, please visit the Student Wellness Center.
International Student Health Insurance
Proof of health insurance is required prior to registration each semester. For questions about this hold, please call International Student and Scholar Services (ISSS) at (408) 924-5920.
Measles and Rubella
- Are you a new or readmitted SJSU student?
- Were you born on or after January 1, 1957?
If the answer to both of these questions is yes, you may be required to submit proof of full immunization or immunity against Measles and Rubella. For further details, please visit the Student Wellness Center.
Missing Document Holds
If you owe documents or transcripts to the Undergraduate Admissions office, please submit them by the deadline posted in your MySJSU account. You must submit final, official transcripts or official documents as instructed in your MySJSU “to do” items before you are allowed to register.
Academic Notice Holds
- Is your SJSU cumulative grade point average below 2.00 for undergraduates (3.00 for graduate students)?
- Are you on a reinstated status on academic notice?
For undergraduates, if the answer is yes to either question, you must see your major advisor or an Exploratory Student Success Center advisor before you can register. This will happen each term until you are no longer on academic notice.
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